FREQUENTLY ASKED QUESTIONS

PureNordic offers supplements that have been developed to support the body's health and well-being. Our products are made with a focus on quality and individually adapted solutions based on the individual's needs.

Yes, all our products are made according to strict quality standards and are approved by the Norwegian Food Safety Authority. We ensure that the ingredients we use are of the highest quality and safe for daily use.

The time it takes to notice the effect depends on the product and your individual body. Many people experience an improvement within one to two weeks, but it may take a little longer for the body to fully adapt to the supplements.

Yes, many of our products can be combined to support different aspects of your health. We recommend that you follow the instructions on each product and consult a healthcare professional if you are unsure.

Our products are developed and manufactured in Norway with high-quality ingredients, and we are proud to be able to offer safe and effective supplements made under strict production requirements.

The slightly sweet taste in our products comes from plant-based glycerin, a natural ingredient derived from vegetable oils like coconut oil. Vegetable glycerin naturally has a mild, sweet taste, which can be noticeable in some products.

The intensity of this sweetness can vary depending on other ingredients, such as vitamins or extracts, which can affect the final flavor profile of the product.

We use a type of silica derived from limestone/quartz, which has been in production for over 25 years. Our silica is carefully formulated to ensure high bioavailability and effectiveness.

The product has received good feedback for its benefits in the following areas:

Skin – supports elasticity and regeneration,
Nails and hair – strengthens and improves the structure,
Bones – helps with calcium structuring and mineralization,
Joints and tendons – helps with regeneration and maintaining elasticity,
Collagen – supports natural production, improves tissue elasticity.

If you are unsure about which supplements you should take, you can take our vitamin and mineral test to get a better understanding of what your body is lacking. The results help you choose the right products for your needs.

Our vitamin and mineral test is designed to give you insight into which nutrients your body needs more of. Based on the test results, we can recommend customized supplements that help you balance your body's needs.

The differences between the results of these two tests are due to what they actually measure:

The spectrophotometry test measures the levels of vitamins and minerals at the cellular level, which shows how much of the nutrients are actually available and used by the body's cells.
Blood tests measure the levels of nutrients in the serum, or bloodstream, at a given point in time. These levels can vary over a short period of time, depending on diet, lifestyle, or hydration.
Spectrophotometry provides an indication of the body's long-term nutritional status, while blood tests provide information about the current situation in the bloodstream. Both tests are valuable, but have different purposes and approaches.

The difference between the results is due to what the two tests actually measure:

The spectrophotometry test: Measures iron levels at the cellular level, i.e. how much iron is available and stored in the cells. This provides an assessment of the body's long-term nutritional status and the cells' ability to utilize iron.

The blood test: Measures the level of iron in the bloodstream (serum), i.e. how much iron is present in the blood at a given time. This shows a momentary status, which can vary depending on diet, stress or other factors.
These are two different indicators that can give different results depending on the state of the body. It is common for iron levels at the cellular level to be normal, while levels in the bloodstream are low, which can lead to symptoms of anemia.

Message #general

Delivery normally takes 3-5 working days, depending on where you live. You will receive an email with tracking information once your order has been shipped.

You can easily order our products through our website. We offer a safe and secure payment solution, and the products are sent directly to your home.

We offer free shipping on orders over a certain amount. This amount may vary, so check our website for up-to-date information on shipping costs and terms.

If you wish to change or cancel your order, please contact us as soon as possible. If the order has already been sent, unfortunately we cannot change it, but you can make use of the right of return when you receive the item.

We take privacy seriously. Any personal information you share with us is treated confidentially and is only used to process your order or contact you about important updates. You can read more about our privacy policy on our website.

When purchasing goods on purenordic.no, we follow the right of withdrawal in accordance with the Consumer Purchase Act, which gives you the right to cancel the purchase within 14 days without giving any reason. Please note that products bought on purenordic.no must be returned directly to our warehouse, and cannot be returned in physical stores.

Please note that many of the products we sell, such as nutritional supplements and vitamins, are classified as foodstuffs and are therefore not covered by the right of withdrawal. This includes dietary supplements, detox products and the like.

To return products or make use of the right of withdrawal, you must always contact customer service for approval and to receive a right of withdrawal form before sending the goods back. The right of withdrawal applies for 14 days from when you receive the goods.

Once we have received and processed the returned goods, we will refund the purchase price of the products, provided they are unused and undamaged. This also applies to other products that are not exempt from the right of withdrawal.

You have the right to use the right of cancellation on used goods, but this may result in a reduction in value based on the condition of the goods. This only applies to products that are not exempt from the right of withdrawal, such as products where the seal has been broken for reasons of health protection or hygiene, or products that have deteriorated over time.

Return postage is covered by the buyer. PureNordic does not collect return packages that have been sent without paid postage. For more information, you can contact us by e-mail: it@purenordic.life.

Read more about the right of withdrawal in the Right of Cancellation Act.